Success Stories

Read how Onside have helped change lives...

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"Onside made a real difference."

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Advocacy aims to support people to have their voice heard and their views and wishes taken in to account in decision making processes. It ensures that people are treated fairly and are not subject to discrimination or unfair treatment. We believe that everyone should be treated with respect and as an individual with the opportunity to make informed decisions about their life.

My situation has changed positively since receiving advocacy support. My confidence has grown a lot. I have also learned new skills as a result of receiving support which has helped me to feel that I can actually do things which I couldn’t before. Having the support of advocacy has been extremely beneficial to me.

My situation changed positively as my advocate made me more informed which gave me confidence.

My advocate kept me informed and listened but never judged. I now feel able to look to the future.

My advocate supported me during a difficult time. She found out information for me and helped me to look at the options.

Onside provides a range of advocacy services:

  • Generic advocacy available to adults across both Herefordshire and Worcestershire who may be vulnerable or face disadvantage. This will include people experiencing ill health or disability, older adults, carers and those affected by issues such as substance misuse and domestic violence
  • Non- instructed advocacy available to adults across both Herefordshire and Worcestershire who have significant cognitive and communication impairment and who may lack decision making capacity. In these circumstances advocates work to ensure that the person is treated fairly and their individual perspective is taken in to account in decisions.
  • Independent  Mental Health Advocacy [IMHA] available to adults across both Herefordshire and Worcestershire who subject to detention under the Mental Health Act
  • Independent Mental Capacity Advocacy [IMCA] available to adults across both Herefordshire and Worcestershire who lack capacity to make decisions concerning changes in accommodation or serious medical treatment.

What can an advocate do?

The role will vary according to circumstances and need but is likely to include the following:

  • Obtaining information and ensuring it is accessible and understandable.
  • Helping people to identify options and supporting them to make decisions
  • Support in meetings
  • Support to make representations an complaints
  • Supporting people to access and professional advice and guidance
  • Promoting the rights and interests of people not able to give clear instructions or protect their own interests

Advocates are fully trained and supported to carry out their role. They work at all times in line with our Confidentiality and Data Protection Policies and Guidelines. Onside advocates also work in line with the Advocacy Charter

Onside General Brochure.pdf

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