Success Stories

Read how Onside have helped change lives...

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"Onside made a real difference."

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Community Services

At Onside we encourage and support community involvement for people who may face barriers to participation. Our range of projects provide one to one mentoring and peer support to enable people to become actively involved in mainstream leisure, social, educational and volunteering opportunities.

The LifeLinks get-togethers give me something to look forward to.

LifeLinks has enabled me to meet up with other people, giving me a much-needed break from my caring responsibilities.

I feel much more confident now and am now happy to chat with other people.

Could you benefit from Onside’s help or support?

Are you struggling and feel you need some extra help and support?

Have you lost your confidence and the ability to get out and about?

Are you dealing with difficult and challenging issues that can feel overwhelming?

Whether you need short term help or longer term support, Onside may be able to help you.

Using our expertise we have developed a range of services that you can pay for directly if you are not eligible for our funded services.

We specialise in providing mentoring and independent advocacy. For more inforamtion about how we may be able to help you contact our Gateway Team on 0844 248 9248



Our experienced and skilled mentors provide meaningful, person centred activities for people with early onset dementia, diagnosed under the age of 65, as well as support for their carers. Mentors work one to one with users with the aim of stimulating and maintaining their skills and interests, enabling them to engage with their local community and to develop social networks.

Connected Plus is now available offering the same support for people diagnosed with dementia over the age of 65. There is a charge for this service.

For more information:

Tel: 0844 248 9248 Email:

Community Connections

Our social prescribing project working in partnership with Droitwich Spa medical practice aims to improve patient health and well being by providing information, advice and mentoring support. Our team of volunteer mentors support people to build confidence, self esteem, and the ability to access appropriate services and support and/or engage in local community activity.

Anyone registered as a patient at Droitwich Spa, Salters, Ombersley or Corbett GP practices can receive support. To make an appointments please contact the secretary at Droitwich Spa surgery.

Jean aged 58 was struggling with social isolation and anxiety and now regularly attends our Community Connections peer support group

“My family can’t believe this, I don’t go out, my son came with me in the taxi to check where I was going. It’s miraculous.  My mentor just gets it. She has succeeded where many others have failed. I’m struggling but with her help I’m here.”  


A cognitive therapy based peer support programme Moodmasters provides a range of simple tools and techniques to help attendees manage life's emotional ups and downs more effectively, cope better with everyday stresses and worries and improve their overall quality of life. 

Around 1 in 4 people each year will experience problems such as stress, anxiety and low mood. Each week the Moodmaster sessions focus on a different topic and provide simple coping skills that can be put into practice. Topics include sleep, worry, relaxation, dealing with stress, problem solving and friendships. 

Onside delivers programmes in Malvern and Worcester.

For more details about courses or to book a place, call the Wellbeing Hub: 01905 766124, or email:

Worcestershire Community Wellbeing Peer Support Project

What is it?

This service is provided by volunteers who understand what it is like to have close personal experience of mental ill health. They can be a bridge to link you into more avenues of support.

This Peer Supporter Service has been specifically designed to help people to make the change of progressing from secondary to primary care mental health services as easy and as seamlessly as possible.

The service is provided by community based voluntary organisations and offers additional support alongside the clinical support of Gateway Workers in the Worcestershire Healthy Minds team. It does not replace any clinical services.

How we will support you?

The Peer Supporter Service aims to offer comfortable, relaxed and friendly support. Specially trained volunteers who have experience of what it is like to have lived with, or cared for someone with, a mental health condition will explain how it works, talk through what to expect and ask what you might like to get out of it. This will take place in a safe and welcoming setting. The Peer Supporter Service can offer one to one and/or group support.

How can people benefit?

Volunteer Peer Supporters can help with the next steps on the recovery journey by giving short term support with the move from secondary to primary care services. They can help to increase self-esteem and confidence; help to manage any anxieties in moving forward; help to improve your wellbeing and help you to build stronger connections with what’s going on in the local community.

Onside is providing the service in Bromsgrove, Worcester and Malvern and is seeing volunteers to help us provide this much needed support support to people experiencing mental ill health.

For more information, contact Richard Hughes on 01905 27525 

Reconnections: tackling loneliness across Worcestershire

Are you or do you know someone who might be feeling lonely? We can help.

Reconnections operates across Worcestershire, helping people aged 50 and over on a one-to-one basis to build confidence, rediscover old interests or try new things, and change their lives for the better. We partner with local organisations who know their community, to make sure that people can connect with the range of nearby activities on offer.

We know how difficult it can be to feel lonely, and how hard it is to even think that change is possible. By carefully matching people with a local volunteer, we help people to take steps towards change at a pace that suits them. And no-one looks back.

We’ve seen people’s lives across the county change after finding out about Reconnections, and we want to see many more. If that could be you, or you could work with us as a volunteer, we’d love to have a chat.

For more information:

Tel: 01905 740954, Email:, Website:

If you wish to make a referral for this project please click on the link below:

If you are interested in volunteering on this project please click on the link below:

Onside provides the Reconnections services across Bromsgrove and Redditch. We would love to hear from anyone in these areas who would like to help us change lives through volunteering as a mentor.

Contact: Clare Howden on 01905 27525 or

Swap and Share

Swap and Share is a community based Timebank project which meets everyday needs, with people helping out in their community through sharing their time and skills.  For every hour you spend helping someone you are entitled to an hour’s help in return.  Everyone has something to offer - dog walking, helping someone with shopping, fixing a fence, mowing a lawn or even baking a cake -  the list is endless.

Who can get involved? Everyone is welcome

Cost: Completely free

Time: Any time convenient, it can be as flexible as you like. You can choose to volunteer regularly or on an ad-hoc basis.

Areas: WR4 – Warndon, Tolladine, Gorse Hill, Brickfields, Rainbow Hill, Malvern

Are you looking to meet new people, make friends and get involved in activities in your community?

Would you like to use your knowledge, skills and experience to help out in your neighbourhood?

Would you like to have an extra pair of hands available in times of need?

If so, this exciting project could be just the thing you have been looking for…


Time bank member Bill says “I’m over 90 and I don’t get out the house much so it’s been great to meet other members for a coffee now and then”.

Jo who has visited Bill a few times says “he’s a real character, he’s good company and it feels great to be getting involved in the community”. 

Member Gill, another time bank member said “I already volunteer regularly at a community centre and can now bank my hours through the time bank, so that I can get something back from other members for the hours I put in.  I’ve had help in my garden and a shelf put up!”.


For more information please contact:

Malvern: Caroline Screen on 01905 27525 or email

Worcester: Sue Stanley on 01905 27525 or e mail

Swap & Share leaflet.pdf

Redditch Community Advocacy Project

Who can access this project?

•    People living in Redditch who have chronic long term health conditions or disabilities including older people and those with mental health issues and learning disabilities.

•    There will be an emphasis on supporting those people who are most isolated with little or no family or other support and those returning to the community after hospital stays, rehabilitation or who are moving to independent living.

•    Other target groups include those with a recent diagnosis such as dementia or conditions such as COPD, diabetes and heart disease.

•    The service will be available across Redditch but with a particular focus on the health hotspots of Batchley, Church Hill and Winyates.


How the project will work

•    Referrals can be made by professionals or support organisations as well as directly from service users or their families/friends.

•    A project worker will meet the service user and carry out an assessment. An action plan outlining support needed and aims of support will be agreed with service users.

•    A volunteer advocate will then be matched and introduced to the service user.

•    There is no set time for the duration of support and it is envisaged that it will be provided on a flexible needs led basis with the potential for long term support where appropriate.

•    The advocacy partnership with be supported by the Project Worker.


Volunteer advocates will support people to:

•    Better manage their own lives, including the care and support services they receive as well as day to day living arrangements.

•    Be as independent as possible,

•    Make choices about their care and support, express their views and wishes, including making representations when services are not meeting their needs.

•    Access the services and support they need including self-help and community support options.

•    Have opportunities to be active and involved in their wider communities and make social links.


To make a referral please contact our Gateway Team

For more information contact Sue Stanley, Project Worker on 01905 27525 or

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