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Melo and more

Welcome to Melo aND More

Melo aND More is a free, welcoming service for children and young people aged 0–25, along with their parents, carers and families, across Herefordshire and Worcestershire.

Whether you're feeling worried, overwhelmed, struggling with your emotions, or looking for advice about neurodiversity, we're here to help. We provide early support before problems become bigger, helping children, young people and families build confidence, resilience and the skills they need to thrive.

Everyone's journey is different. That's why we listen first, understand what matters most to you, and work with you to create the right support. Some people only need information or a one-off conversation, while others may benefit from ongoing support or specialist services. 
 

How Melo aND More Works

Getting support is simple.

Please complete our Melo referral form. Click here.

Once we hve received and reviewed your referral form, we will contact you for a longer conversation:
 

Single Point of Access (SPA). This team will:  

  • Have an initial conversation with you to better understand your specific needs  

  • Provide advice and information  

  • Signpost you to other helpful services  

  • Help guide you to most appropriate support available  

 

Our Service Offer

Advice, Information & Signposting over the phone or at one of our Melo aND More Hubs

Sometimes all that's needed is the right advice at the right time.

Our team provides practical guidance, trusted information and helps families understand what support is available locally. We can signpost you to health, education, community and voluntary services that best meet your needs.

Ideal for:

  • Questions about emotional wellbeing
  • Neurodiversity advice
  • Parenting support
  • Education and SEND guidance
  • Finding local services

 

1:1 Specialist Support 

This specialist support will provide children, young people and their families with access to focused help around diagnosis and education. Specialist Wellbeing and Emotional Support Practitioners (WESPs) will provide: 

  • Advocacy, support and liaise with education diagnostic assessment service navigation 

  • Tailored interventions  

  • Practical evidence based tools and approaches 

 

Support through one of our Melo aND More Hubs Starting in September

Neurodiversity Support

We provide support for children and young people who are:

  • Neurodivergent
  • Waiting for an assessment
  • Recently diagnosed
  • Exploring whether neurodiversity may explain their experiences

Families don't need a diagnosis to access support.

We help people better understand autism, ADHD and other neurodivergent profiles, offering practical strategies that can make everyday life easier at home, school and in the community.

Support includes:

  • Practical strategies
  • Parent guidance
  • Emotional wellbeing
  • Sensory understanding
  • Self-understanding and confidence
  • Education support and signposting

 

Parent & Carer Support

Parents and carers often need support too.

We provide a safe space to ask questions, share experiences and gain practical ideas to help support your child.

Topics may include:

  • Understanding behaviour
  • Anxiety
  • ADHD and Autism
  • Sleep
  • School challenges
  • Emotional wellbeing
  • Family relationships
  • Self-care for parents

 

1:1 Support - up to three sessions at one of our Melo aND More Hubs

Some children, young people or families benefit from more personalised support.

One-to-one sessions provide dedicated time with a practitioner to work towards agreed goals, develop practical strategies and build confidence.

Support is tailored to individual circumstances and delivered over an agreed period.

 

Peer Support Workshops at one of our Melo aND More Hubs supported by Experts by Experience

Sometimes it helps to know you're not alone.

Peer support brings together people with shared experiences to:

  • Learn from others
  • Share ideas
  • Build confidence
  • Reduce isolation
  • Develop supportive friendships

 

Community Drop-ins 

Our drop-in sessions are informal and welcoming.

No appointment is needed.

Drop-ins are an opportunity to:

  • Meet our team
  • Ask questions
  • Receive advice
  • Explore support options
  • Access information and resources

They're ideal if you're unsure where to start.

 

Support for Professionals

We work alongside schools, healthcare professionals and community organisations to improve outcomes for children and young people.

We will offer:

  • Advice and consultation
  • Neurodiversity awareness
  • Emotional wellbeing guidance
  • Training workshops
  • Information resources
  • Signposting to specialist services

 

Working Together

We believe the best outcomes happen when everyone works together.

With your consent, we can work alongside:

  • Schools
  • GPs
  • Health services
  • Social care
  • Community organisations
  • Voluntary sector partners

This joined-up approach helps ensure children and families receive coordinated support without having to tell their story multiple times.

 

Who Can Access Melo aND More?

The service is available to:

  • Children and young people aged 0–25
  • Parents and carers
  • Families
  • Professionals seeking advice to support a child or young person

You do not need a diagnosis, referral from a GP, or involvement from another service to ask for advice or support. We are here to help early, before difficulties become more significant.

 

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The Difference We Hope to Make  

Through Melo aND More, we want children, young people and families to feel:  

  • Better understood  

  • More confident and informed  

  • Connected to the right support  

  • Less isolated  

  • More able to thrive at home, in education and within their communities  

Melo aND More helps build stronger partnerships across local services, making it easier for families to access help and support when they need it.  

 

Referrals and Further Information  

Click here to access the Referral Form. 

aND More Hubs will be open from September 2026.

Training will be available from October 2026.

If you would like to know more about the service, or would like to help shape its future through co-production opportunities, we'd love to hear from you.


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